Support

In the app, open Profile, tap the gear icon in the top right (Settings) and choose “Delete account”. You’ll be asked to confirm, and it can’t be undone.

Your reviews, comments, photos, list and saved places are deleted together with the account. What is kept for a short time, and why, is explained in the Privacy Policy.

If you can’t sign in, write to pyramids.bg@gmail.com or message us on Viber / WhatsApp at +381 61 704 6765 and we’ll delete the account for you.

Contact us on Viber or WhatsApp (+381 61 704 6765) from the phone number on your account. Once we’ve checked that the number matches, we’ll reset your password.

After that, the app asks you to set a new password right away.

For your security we don’t reset passwords on requests from a different number or email. Apple and Google sign-in have no Kvart password — just sign in again with the same account.

On a post or comment, tap “⋯” and choose “Report post”, “Report comment” or “Block author”. On someone’s profile: “⋯” → “Report profile” or “Block”.

We review reports within 24 hours. A post you report disappears from your view right away.

When you block someone, you no longer see each other’s posts, comments or notifications, and we’re notified so we can check the account. You can see and unblock accounts in Settings → Blocked accounts.

On the place’s page, tap “Let us know” and choose what’s wrong (address, opening hours, phone, closed). We check and correct the details.